Yeastar Series P & S Installation, Programmation & Maintenance Version AVANCEE
Format: Face-to-face / Remote training
Audience: Technicians & Installers
Duration: 7H over one day
Course ID : A-CDX-FR
Training objective
You will acquire advanced knowledge of the Yeastar P / S Series platform.
After this course, you will be able to implement complex Yeastar solutions with Linkus Softphone / CTI clients. see prices.
Prerequisites
To have followed the Starter course
Methods
Face-to-face with practical work / Remote training
Programme
1. Announcement service
2. Group of jobs
3. Queues
4. Programmed functions
5. Maintenance and Diagnostics
6. Linkus (CTI / Softphone
7. LDAP directories
8. Operator Module (PO-PC function)
9. Remote administration
10. Video – Calls and Conferencing
11. Interfacing with CRM (ZOHO)
Support
An instructor in the classroom or a video lecturer
Assessment method
At the end of the course, participants will be asked to complete a multiple-choice questionnaire to validate what they have learnt. Participants must obtain at least 80% correct answers.
Terms & Conditions
The information contained in this document is subject to change without notice and should not be construed as a commitment by CDX Telecom or its subcontractors.
Ressources
Each participant must have a laptop
The following resources will be available:
1. Classroom equipped with video projector and whiteboard
2. PBX P550 (1 model for 2 people)
3. SIP telephone terminals
4. Analogue terminals
5. Support de cours
- One virtual PBX (in the CDX Cloud) per participant
- Course materials
- Participants will need to have at their course location: 1 router, a PoE switch, 2 Yealink type workstations or others from the list attached for the application work.
Credit card payment
CPF account
Financed by the OPCO
Réseaux & Télécoms
CyberSécurité
©Tous droits réservés CDX Telecom 2021 | Mentions légales | Conditions générales | Blog
